Returns, Refunds & Exchanges

Due to the nature of hair products and for hygiene reasons:

❌ All sales are final
❌ No returns, refunds, or exchanges

If you receive the wrong item or your order arrives damaged, you must contact us within 48 hours of delivery with clear photographic evidence. Claims made outside this timeframe may not be accepted.

_____________________________________________________________________________________________

Product Information & Care

• All Coile Muse hair is virgin hair
• Hair can be professionally coloured (bleaches up to #27)
• With proper care, hair can last up to 3 years

Longevity depends on maintenance, installation, and aftercare. Coile Muse is not responsible for damage caused by:
• improper handling
• chemical processing
• excessive heat
• incorrect installation

____________________________________________________________________________________________

Liability

Coile Muse is not liable for:
• allergic reactions
• improper use of products
• damage caused by third-party stylists

By purchasing from Coile Muse, you acknowledge that hair products should be handled and installed with care, preferably by a professional.